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FAQ


What are lightroom presets?

Lightroom Presets are saved settings for quick photo editing with one click. They are installed and work only in Lightroom mobile app.

 

What do I need to use presets on mobile?

To use mobile presets, you need to download the Lightroom application on your iPhone or Android. You can use the free version of Mobile Lightroom app.

 

How to instal and apply presets in my photos?

Please watch the video tutorial.

 

What if the files show up as a blank image in my camera roll?

That is perfectly fine! All mobile presets are DNG files and essentially RAW images, it will show us as a blank or black photo in your Mobile Device’s Camera Roll. Once you open the Lightroom CC app and import the preset, you will see the actual preset image.

 

Are your downloads instant? How will I receive them? 

Yes, all of our downloads are instant. After you complete the payment you will immediately have the option to download the product(s) from the final purchase page and you will also receive a download email shortly after. If for any reason you don't receive this email immediately please reach out 

 

Are presets difficult to use?

Our presets are very easy to use, it's just one-click filters and you don't need any professional knowledge about Adobe Lightroom to use and have fun with presets!

 

Once I buy presets do I have to pay for them monthly or is it one-time payment only?

It’s a one-time purchase, you don’t have to pay for them monthly. It’s yours forever! Edit as many pictures as you want!

 

If i buy a new phone or computer can i transfer my presets?

Yes.Once you receive your presets via email it’s a good idea to back them up on an external hard drive.This way you have the presets stored safely forever.

 

Do you provide refunds?

We are sorry, but we cannot offer refunds due to the nature of such a digital product. If you are not happy with your product send us a message and we will do our best to find a solution. Message us at whatapreset@gmail.com